A TikTok US power outage caused a ‘cascading systems failure’ leading to multiple bugs

In case your TikTok feed has felt a little bit off currently, it isn’t simply you. TikTok says remains to be working to repair its service within the US following an influence outage at one in all its knowledge facilities that is prompted “a number of bugs” within the app. TikTok customers have reported issues logging in and importing movies, in addition to unusual habits from the “for you” algorithm. Creators have additionally observed that new uploads are seemingly getting o views or likes and that in-app earnings have disappeared.

“Since yesterday we’ve been working to revive our providers following an influence outage at a U.S. knowledge heart impacting TikTok and different apps we function,” the corporate wrote in a press release Monday. “We’re working with our knowledge heart accomplice to stabilize our service. We’re sorry for this disruption and hope to resolve it quickly.”

In a subsequent replace a number of hours later, the corporate stated that the ability outage had prompted a “cascading techniques failure” that’s nonetheless affecting the app and resulting in “a number of bugs,” together with these affecting view counts and cargo occasions. “Creators could quickly see ‘0’ views or likes on movies, and your earnings could seem like they’re lacking,” the corporate wrote in an replace on X. “This can be a show error attributable to server timeouts; your precise knowledge and engagement are secure.”

The assertion didn’t straight deal with reported points with the app’s advice algorithm. Since Sunday, customers have reported seeing a wave of generic movies flood their feeds, that are sometimes hyper-personalized. Different customers have reported seeing the identical few movies repeated again and again.

The problems come simply days after TikTok finalized a deal to spin off its US enterprise right into a separate entity largely controlled by US buyers. That timing hasn’t gone unnoticed by customers, a lot of whom are already suspicious of the corporate pushing a phrases of service and privateness coverage within the hours after the deal was finalized. The issues affecting the app’s advice algorithm have additionally raised questions on TikTok USDS Joint Enterprise’s plans to “retrain” TikTok’s central characteristic.

Replace, January 26, 2026, 4:18PM PT: This put up has been up to date to incorporate extra data from TikTok in regards to the outage and bugs affecting customers.